Jillitaka Terms & Conditions — Complete Platform Usage Policy

1General Terms & Introduction

Jillitaka (hereinafter referred to as "we", "the Platform", or "the Site") is an online betting and casino platform serving members in Bangladesh and select other regions. These Terms & Conditions ("Terms") constitute a legally binding agreement between you and Jillitaka.

Please read and understand these Terms & Conditions before registering on Jillitaka. If any section is unclear or you have questions, contact our support team before signing up. We're ready to answer everything in plain language.

These terms may be updated at any time. Members will be notified of any changes via email or in-app notification. Continued use of the platform after an update constitutes acceptance of the revised terms.

• All content, software, logos, and trademarks on this site are the property of Jillitaka.
• Copying, redistributing, or commercially using any part of the platform is strictly prohibited.
• Jillitaka reserves the right to void any transactions involved in a technical error or abuse.

2Account Policy & Eligibility

To open an account on jillitaka, each individual must meet the following requirements. Failure to comply may result in the account being suspended or closed at any time.

• Age Requirement: Only individuals aged 18 or above may register an account. A national ID may be requested for age verification.
• One Account: Each individual may hold only one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.
• Accurate Information: The name, address, mobile number, and other details provided at registration must be fully accurate and up to date.
• Account sharing is prohibited: You must not share your account login credentials with anyone else. You are solely responsible for all activity on your account.

To change the mobile number or email address registered to your account, contact support and complete identity verification. If you forget your password, an OTP will be sent to your registered mobile number.

3Deposit, Withdrawal & Payment Policy

Transactions on jillitaka can be made via bKash, Nagad, Rocket, and bank transfer. The same security standards apply across all payment methods.

Withdrawals can only be made via the same payment method used for the deposit — until KYC verification is complete. After verification, any available method may be used.

• Withdrawal requests may take longer to process if there is an active bonus on the account.
• The maximum daily withdrawal limit varies by VIP tier. For standard members, the daily maximum is ৳50,000.
• In the case of suspicious transactions, Jillitaka may temporarily place a hold on withdrawals pending additional verification.
• Withdrawals to third-party accounts are strictly prohibited.

4Betting Rules & Restrictions

Jillitaka has a set of core betting rules that all members must follow. These rules are in place to ensure fair play for everyone.

• Minimum Bet: The minimum bet for Sports Betting is ৳50. This may vary depending on the casino game.
• Bet finalized: Once a bet is confirmed, it cannot be cancelled — the only way to exit is by using the Cash Out feature.
• If a match is cancelled: If an event is cancelled or suspended, the stake for that bet will be refunded — any exceptions will be clearly stated.
• Odds Changes: Once a bet is confirmed, the odds at the time of confirmation will apply — even if the odds change afterwards.
• Erroneous Odds: If incorrect odds are published due to a technical error, Jillitaka reserves the right to void any bets placed at those odds.
• Match-fixing is prohibited: If betting activity linked to match fixing or any form of manipulation is identified, the account will be closed and all winnings forfeited.

5Bonuses, Promotions & Wagering

General terms apply to all bonuses and promotions on Jillitaka. Each specific offer also has its own details on the offer page — make sure to read those as well.

• Wagering Requirement: Bonus funds cannot be withdrawn directly. The bonus is released only after a specified wagering amount has been met — typically between 5x and 10x.
• Duration: Every bonus has a set expiry date. Any unused bonus will be cancelled once it expires.
• One bonus at a time: A new bonus cannot be claimed while another bonus is still active.
• Maximum Bet Limit: When betting with bonus money, a single bet cannot exceed 20% of the bonus amount or ৳3,000, whichever is lower.
• Minimum Odds: Bets must be placed at minimum odds of 1.50 to count towards bonus wagering requirements.
• Abuse Prevention: If bonus abuse is detected, the bonus may be voided and any associated winnings forfeited.

For referral bonuses: the referred person must be a genuine new user. Multiple referrals from the same device or IP address will not be accepted. Jillitaka has the capability to detect abuse of the referral program.

6Security, Privacy & Identity Verification

Jillitaka takes the security of your personal and financial information seriously. Our security framework is built to international standards.

• SSL Encryption: All data transfers are secured with TLS/SSL encryption. Your password and payment details are never stored in plain text.
• Two-Factor Authentication (2FA): Two-factor authentication can be enabled from your account settings — we strongly recommend turning it on.
• KYC Documents: For large withdrawals or if suspicious activity is detected, a copy of your national ID or passport may be requested.
• Liability for Account Hacking: If unauthorized activity occurs on an account due to the member leaving their device or password unsecured, the member bears full responsibility.

For details on how your personal information is collected, stored and used, please refer to our Privacy Policy Read the page.

7Responsible Gaming Policy

Jillitaka views responsible betting as a core commitment. We want every member to play for entertainment — not under financial pressure.

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings. Decreasing a limit takes effect immediately; increasing one requires a 72-hour waiting period.
• Loss Limit: You can set a loss limit the same way — once you reach the specified amount, your account will automatically go on a temporary break.
• Cooling-Off Period: You can take a temporary break for 24 hours, 7 days, or 30 days. During this period, betting and deposits will not be available.
• Self-Exclusion: Self-exclusion can be activated for a period ranging from 6 months to permanent. Once activated, it cannot be reversed before the period ends.

To learn more about betting addiction or to get support, contact our Responsible Gambling Visit the page. Our support team is ready to help — no judgment, ever.

8Account Suspension & Closure Policy

Jillitaka may suspend or permanently close an account without prior notice in the following circumstances:

• Operating multiple accounts or committing identity fraud
• Bonus abuse or bonus hunting activity
• Money laundering or suspicious financial activity
• Involvement in match manipulation
• Attempting to hack the platform's software or systems
• Submitting false KYC documents
• Threats, abusive language, or misconduct toward support staff

Members may request account closure at any time. Please withdraw any remaining balance before closure — any valid balance will be returned. However, if the account is closed due to a rule violation, the balance may be forfeited.

9Dispute Resolution Process

In the event of a complaint or dispute, jillitaka follows a fair and prompt resolution process.

• Step 1: Submit your complaint directly via support chat. Most issues are resolved within 24 hours.
• Step Two: If your issue remains unresolved after contacting support, submit a formal complaint to disputes@jillitaka.best. Please include your complaint number, date, a detailed description, and any relevant screenshots.
• Step Three: If needed, the matter will be resolved through an independent dispute resolution body.

In any dispute regarding bet outcomes, the data recorded on jillitaka's servers will be considered final — what is displayed on the user's screen may differ due to technical delays.

10Policy on Changes to Terms & Conditions

Jillitaka reserves the right to modify these Terms & Conditions, in part or in full, at any time. Members will be notified before any changes take effect.

• For minor changes, a notice will be posted on the site.
• For major changes, members will be notified separately via their registered mobile number or email.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

The latest version of these terms will always be available on this page. Check the "Last Updated" date at the top of the page to confirm you are reading the most current version.